Sciensio’s branded EventBot solution enables event attendees to use text (SMS, Messenger, WebChat, etc.) to easily get their questions answered and to interact and engage anywhere, anytime, on whatever device they choose -- without the need for a special app. Our EventBot captures a complete and full record of every conversation so Event Planners can see who and how each attendee is engaging. We have embedded AI functionality to enable the EventBot to get smarter and more efficient over time. When the EventBot doesn’t know the answer, a private support channel can be opened for Event Staff to respond to customer needs through that same text conversation. When the EventBot doesn’t know the answer, a private support channel can be opened for Event Staff to respond to customer needs through that same text conversation. Try out our Demo EventBot in SMS by texting ‘Hi’ to 1-801-948-2200 in Facebook Messenger by searching for ‘Demo EventBot’ or going to www.messenger.com/t/demoeventbot.
“At our largest Annual Charity Gala, more than 80% of the attendees interacted with Sciensio’s ‘GalaBot’ to get information, place bids, and monitor their bid status, from wherever they happened to be at the moment. We saw a 20%+ increase in bidding velocity and dollar volume vs. traditional technology. All in all, it was a remarkable success.” -R. Plautz, Savannah’s Song for St. Jude
Deploying the first ever multi-channel AI Chatbot for the event industry.
Accessing and interacting through text is simple and intuitive for almost every attendee. It’s a low friction way to quickly get the information they need to have a great event experience while also being able to easily reach event staff for more hands on support. A true “win-win.”