On-DemandPodcastsPodcast: Are You Giving Your Customers the Best Possible Event Experience? (Episode 171)Professional speaker David Avrin discusses how focusing on the customer journey gives companies a meaningful competitive advantage.November 5, 2019Hosts: David Adler, Beth KormanikGuest: David AvrinLog in to view the full articleLatest in PodcastsPodcastsWhy Catering Is the Ultimate Event TouchpointPodcastsThe New Frontier of EventsPodcastsUnderstanding Attendees Through Their Values—Not DemographicsPodcastsIlluminating the Intricacies of Event LightingRelated StoriesPodcastsPodcast: Tips for Designing an Effective Conference Experience (Episode 170)PodcastsPodcast: How Cannabis Legalization Will Change—and Challenge—the Event Industry (Episode 169)PodcastsPodcast: The #MeetingsToo Movement and How Event Pros Can Combat Sexual Harassment (Episode 168)PodcastsPodcast: What Will the Meeting Room of the Future Look Like? (Episode 167)