At the hotel, the registration area was set up to resemble a boutique, displaying the items included in the welcome totes on shelves. “At the previous Engage! conference, we found out that some people didn’t open their welcome bag until they got home, but it included a lot of items meant to be used at the conference,” says Arak-Kanofsky. “So we wanted to make sure people knew what was inside. The merchandise walls created by
Bob Gail Special Events allowed guests to see what they were getting.”