Yesterday at a small luncheon for the travel and meetings trade press, hospitality group Dolce Hotels and Resorts (formerly known as Dolce International) announced the rebranding of the company as well as renovations and changes to the service at its conference centers and hotel properties across North America and Europe.
Looking to broaden its scope beyond meetings, Dolce unveiled the focus of the changes—three areas executives believe to be most important to clients and guests: "nourishment," "connectivity," and "community." In addition, the company founded by Andrew J. Dolce is investing about $100 million to improve several of its existing properties, and also looks to add new centers and hotels to its portfolio.
Along with a new tagline—"meet with inspiration"—and a new logo, Dolce is introducing elements and programs to upgrade the food, amenities, technology, venue layout, and customer service. Efforts include working with Michelin-starred chef Alain Montigny to train all culinary personnel, adding a certified sommelier to each property, creating more functional spaces to foster productivity (for example, communal tables), introducing concierges assigned to handle the needs of each business group, upgrading technology to allow guests to print from anywhere in the hotel, and implementing a wide range of eco-friendly initiatives.
Currently, Dolce Hotels and Resorts operates properties in New Jersey, Connecticut, Maryland, California, and Toronto, as well as in France, Germany, Spain, and Belgium.
