At Zendesk’s Relate conference, which took place in Sydney in July, the company created coloring books as a playful look at the complex relationships businesses and customers experience. Each illustration depicted two opposite forces—such as sun and moon, sea and space, etc.—along with a poem or joke that further explored those relationships. Attendees could color the books using colored pencils provided on tables around the event, and they also received a coloring book to take home in the conference gift bag.
Photo: Courtesy of Zendesk
At C2 Montréal in May, attendees stepped inside the “Channel” experience, where they could grab one of the phone receivers and have a conversation with another guest in the room. Organizers say the activity was intended to explore what it takes “to truly hear and be heard in our modern, hyper-connected world.” After the conversation, participants moved into a debriefing space to discuss the connection between the experience and their work.
Photo: Agnieszka Stalkoper
