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  1. Production & Strategy
  2. Experiential Marketing, Activations & Sponsorships

American Express Canada Taps Local Artists to Launch Its New Campaign

Local Toronto artists designed a series of colorful, Instagram-friendly rooms to highlight the brand’s latest campaign.

Ian Zelaya
June 4, 2018

Last week, American Express Canada launched a new campaign that aims to highlight the brand’s commitment to having its customers' backs, both in life and in business.

Titled “Powerful Backing: Don’t Live Life / Don’t Do Business Without It,” the theme of the campaign derived from an eight-market study American Express commissioned in March, which—after a series of surveys conducted by market research company Morning Consult—found that 82 percent of Canadians say they prefer to live a lifestyle in which their work and personal lives interconnect. 

To celebrate the new campaign, American Express Canada partnered with Toronto-based creative agency BT/A to launch the Live Life Experience, a pop-up art exhibit that showcased a series of rooms designed by a group of local artists. Rooms in the pop-up, which took over a 12,000-square-foot, multi-level space at 336 Queen Street West in Toronto, were designed to immerse guests in American Express cardmember interests, such as travel, food, and adventure. 

David Barnes, the vice president of advertising and communications for American Express Canada, said the brand wanted to create a social media-friendly event, following a shareable pop-up restaurant the brand hosted with Gordon Ramsay in Toronto in September 2017 that celebrated the launch of the Cobalt Card. 

“We landed on the idea of having artists create engaging and interactive art experiences that bring to life the different ways American Express has its customers' backs—whether that’s in travel, adventure, dining, or entertainment,” explained Barnes. “Through the messaging, we could emphasize what American Express is all about as a brand.”

The pop-up, which was open to the public May 31 to June 3 and will open again June 7 to 9, also served as an outlet to showcase artwork from Toronto-based artists. Troublesome Troy and SmugUgly created a life-size bowl of ramen, Clandestinos designed a colorful fantasy world, and artist Peru143 created an interactive map of the world and a tent created with flags of different nations. 

Barnes noted that the American Express Canada’s general goal for the pop-up was to have people connect with the brand, and that the organizers might extend the event’s run downtown. “The key for us is that this isn’t an isolated event. It’s connected to our overarching brand strategy,” said Barnes. “We really intended to be conduits for delivering a message.” 

Here’s a look at how the brand tapped local artists to engage with consumers. 

The “Don’t Explore Without It” room, designed by Clandestinos, offered a fantasy aesthetic with whimsical sculptures and animals.
The “Don’t Explore Without It” room, designed by Clandestinos, offered a fantasy aesthetic with whimsical sculptures and animals.
Photo: Courtesy of American Express
The pop-up converted a 12,000-square-foot, multi-level space at 336 Queen Street West into an immersive art exhibit. The space featured American Express branding on the steps and walls, as well as local artwork in the lobby.
The pop-up converted a 12,000-square-foot, multi-level space at 336 Queen Street West into an immersive art exhibit. The space featured American Express branding on the steps and walls, as well as local artwork in the lobby.
Photo: Courtesy of American Express
Artist Peru143 designed a travel-theme room called “Don’t Travel Without It.” The room displayed a colorful map of the world on the walls, where attendees could place the end of a string on where they have traveled or want to travel. The string art became larger as more guests interacted with the map. The room also had a tent sewn with a number of country’s flags to represent different cultures.
Artist Peru143 designed a travel-theme room called “Don’t Travel Without It.” The room displayed a colorful map of the world on the walls, where attendees could place the end of a string on where they have traveled or want to travel. The string art became larger as more guests interacted with the map. The room also had a tent sewn with a number of country’s flags to represent different cultures.
Photo: Courtesy of American Express
For the culinary room, artists Troublesome Troy and SmugUgly designed a noodle-theme vignette inspired by their recent trip to Japan. Guests could pose in a life-size bowl of “ramen” with 'noodles' that hung from oversize chopsticks.
For the culinary room, artists Troublesome Troy and SmugUgly designed a noodle-theme vignette inspired by their recent trip to Japan. Guests could pose in a life-size bowl of “ramen” with "noodles" that hung from oversize chopsticks.
Photo: Courtesy of American Express
Guests could also pose with pillows that resembled soy sauce packets.
Guests could also pose with pillows that resembled soy sauce packets.
Photo: Courtesy of American Express
In “Don’t Play Without It,” a combination of sculpture and mixed media presented a nostalgic playground. Guests could ride on swings and spring riders that resembled animals in a geometric style.
In “Don’t Play Without It,” a combination of sculpture and mixed media presented a nostalgic playground. Guests could ride on swings and spring riders that resembled animals in a geometric style.
Photo: Courtesy of American Express
The “Don’t Be Entertained Without It” room, created by artist Mediah, provided a timed, kaleidoscope-like 4K mirrored experience that had changing animations.
The “Don’t Be Entertained Without It” room, created by artist Mediah, provided a timed, kaleidoscope-like 4K mirrored experience that had changing animations.
Photo: Courtesy of American Express
The beach-theme “Don’t Summer Break Without It” room showcased colors and textures inspired by Miami. Design and decor elements included a hammock, a purple palm tree illustration, and a multi-color “pool.” The room was created by Francis Pratt and Mango Peeler.
The beach-theme “Don’t Summer Break Without It” room showcased colors and textures inspired by Miami. Design and decor elements included a hammock, a purple palm tree illustration, and a multi-color “pool.” The room was created by Francis Pratt and Mango Peeler.
Photo: Courtesy of American Express
Attendees could literally slide into the final room, “Don’t Have Fun Without It,” created by artist Duro The Third. Riffing off the popular ball pit trend, the room featured a foam cube pit. Wooden lighting bolts were installed in the ceiling.
Attendees could literally slide into the final room, “Don’t Have Fun Without It,” created by artist Duro The Third. Riffing off the popular ball pit trend, the room featured a foam cube pit. Wooden lighting bolts were installed in the ceiling.
Photo: Courtesy of American Express
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