Production & StrategyStrategySocial MediaJuly 25, 2015Esteban Contreras is director of strategy for Sprinklr. He is also the author of the book Social State: Thoughts, Stats and Stories about the State of Social Media in 2013, and a former social media manager for Samsung.Photo: Courtesy of SprinklrLatest in StrategyStrategyHow Over-the-Top Event Invites Can Make a Big ImpactStrategyHow Higher Tariffs Are Impacting the Event IndustryOpinion & ExpertsThe Case for Hosting Events in Los Angeles Right NowStrategy20 Toasty Tips for Keeping Guests Warm at Winter EventsRelated StoriesStrategyWhy Adidas Built Its Own Soccer Field in a WarehouseStrategyHow an Online Brand Brought the Fan Experience Into Real LifeStrategySee How Coffee Can Boost Your Event's Social Media PresenceStrategy25 Event Pros You Should Be Following On Instagram