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  1. Catering & Design
  2. Food Trends

Macy’s Hits the Road With Cross-Country Food Truck Tour

D. Channing Muller
August 2, 2011

Macy’s took its brand mobile earlier this summer with its inaugural Macy’s Chefs A-Go-Go food truck tour. Festivities kicked off in Miami on June 28 with local chef Michelle Bernstein, and the truck is making 15 stops in eight cities around the country through September 30, in an effort to increase the company’s social media presence and draw in new customers.

“Macy’s has always believed in doing the most dynamic and engaging special events, and mobile marketing—particularly food trucks—is the thing of today and hopefully the future,” said Amy Kule, the brand’s group vice president of national events and partnership marketing. 

The company tapped into the members of its Macy’s Culinary Council, a group of recognizable chefs with different specialties, to bring a star-studded element to each stop. Chefs like Marcus Samuelsson, Ming Tsai, Todd English, Cat Cora, and others have joined the traveling truck in New York, Boston, San Francisco, and Washington, D.C.

Macy’s paired up with a local foodie event in each city, beginning with the Biscayne Triangle Truck Round-Up in Miami, and continuing on to the Union Square Green Market in New York on July 16, Eastern Market in Washington on Friday, and Harlem Week in Manhattan on Sunday; it will appear at the Saturday Market in Portland, Oregon, on September 7. The truck stops at each location for about four hours, and has attracted nearly 1,000 people each time. Attendees who “like” the company on Facebook receive a free reusable shopping bag, in addition to the complimentary meal provided by the city’s chef.

“[The tour] was never intend as a money-making adventure,” Kule said. “It’s more about getting our council out on the road and creating a sense of fun and adventure for our current and potential customers.”

In exchange for the complimentary meals provided, Macy’s is asking diners to donate to its partner Feeding America, a nonprofit that calculates that $1 can provide seven meals to a person in need. “If we can go out and give free food to someone, perhaps they will give a few dollars to someone who doesn’t have the opportunity to have a meal when they want it,” Kule said. The money collected via the Feeding America Tip Jar will be donated upon the tour’s completion.

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Photo: Courtesy of Macy's
Macy's launched the tour at the Biscayne Triangle Truck Round-Up in Miami on June 28 with local chef Michelle Bernstein.
Macy's launched the tour at the Biscayne Triangle Truck Round-Up in Miami on June 28 with local chef Michelle Bernstein.
Photo: Courtesy of Macy's
Sponsor KitchenAid donated all the appliances for the kitchen inside the truck.
Sponsor KitchenAid donated all the appliances for the kitchen inside the truck.
Photo: Tony Brown/Imijination Photography for BizBash
The food is prepared fresh inside the truck each day.
The food is prepared fresh inside the truck each day.
Photo: Tony Brown/Imijination Photography for BizBash
Macy's branded water bottles, napkins, and plates with the Culinary Council's logo for the tour.
Macy's branded water bottles, napkins, and plates with the Culinary Council's logo for the tour.
Photo: Tony Brown/Imijination Photography for BizBash
Macy's used the truck to help attract followers and fans on Facebook and Twitter.
Macy's used the truck to help attract followers and fans on Facebook and Twitter.
Photo: Tony Brown/Imijination Photography for BizBash
Proceeds from the Feeding America Tip Jar will be donated to the food bank upon completion of the national tour.
Proceeds from the Feeding America Tip Jar will be donated to the food bank upon completion of the national tour.
Photo: Tony Brown/Imijination Photography for BizBash
Attendees who liked the company on Facebook received a free reusable shopping tote.
Attendees who liked the company on Facebook received a free reusable shopping tote.
Photo: Tony Brown/Imijination Photography for BizBash
Macy's advertised its Facebook promotion on one of the truck's multiple chalkboards.
Macy's advertised its Facebook promotion on one of the truck's multiple chalkboards.
Photo: Courtesy of Macy's
The truck set up shop at its sixth stop, Eastern Market in Washington, on Friday.
The truck set up shop at its sixth stop, Eastern Market in Washington, on Friday.
Photo: Courtesy of Macy's
Washingtonians lined up to meet chef Marcus Samuelsson of Iron Chef and taste his cuisine.
Washingtonians lined up to meet chef Marcus Samuelsson of Iron Chef and taste his cuisine.
Photo: Courtesy of Macy's
Samuelsson served and mingled with guests throughout the day Friday.
Samuelsson served and mingled with guests throughout the day Friday.
Photo: Tony Brown/Imijination Photography for BizBash
Samuelsson served blackened catfish sandwiches with fried capers and a side of sweet potato fries in Washington on Friday.
Samuelsson served blackened catfish sandwiches with fried capers and a side of sweet potato fries in Washington on Friday.
Photo: Tony Brown/Imijination Photography for BizBash
A chalkboard menu on the side of the truck showcased the day's dish at each city.
A chalkboard menu on the side of the truck showcased the day's dish at each city.
Photo: Courtesy of Macy's
Emeril Lagasse created chocolate-covered banana pops for the chefs to distribute at each stop as dessert.
Emeril Lagasse created chocolate-covered banana pops for the chefs to distribute at each stop as dessert.
Photo: Tony Brown/Imijination Photography for BizBash
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