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  1. Production & Strategy
  2. Event Production & Fabrication

How This Food Event Eliminated All Lines

The Rammys, a restaurant industry award show, rethought its event to keep guests happy and well-fed.

D. Channing Muller
June 30, 2014

Planners of the Restaurant Association of Metropolitan Washington’s annual Rammy award gala accomplished what all planners hope for at their food-focused events: no lines at any food station. Following complaints from attendees last year of excessive lines, event director Roger Whyte realized the 1,900-person soiree had outgrown the 28,000-square-foot ballroom at the Marriott Wardman Park.

Organization president Kathy Hollinger moved the June 22 event to the Walter E. Washington Convention Center, adding 15,000 square feet to the footprint and tripling the number of four-sided food pavilions.

“The one issue we always had, and always knew, was the number of people we had attend and the format with the few different food pavilions led to a large amount of lines,” Whyte said. “The square footage [at the convention center] allowed us to add a ton more food and drink options and locations to lead to pretty much zero lines.”

Planners used the space to add more food pavilions and encourage sponsors to increase their square footage. The larger food pavilions were sponsored by foreign embassies, tourism boards, airlines, and organizations representing food and wine purveyors who come together to represent a nation. Chile and Australia each had three food pavilions compared to just one last year. Peru and Argentina also expanded to two pavilions each, one on either end of the ballroom serving the same dishes, cutting down the lines at each and saving guests from having to trek across the vast space. Top sponsors Events DC and Citi Open tennis tournament each had a single pavilion as well as lounge areas on opposite sides of the ballroom.

Since the price of these pavilion sponsorships did not increase, three new levels of sponsorships of $1,500, $7,500, and $20,000 added to a 20 percent increase overall in revenue to cover the costs of the expansion. Additionally, table sponsorships sold out two weeks prior to the event.

In addition to the larger layout, the move to the convention center reflected a partnership between the Restaurant Association Metropolitan Washington and sponsor Events DC, the city's convention and sports authority, to highlight the Washington area's restaurant industry through cross promoting conventions, special events, and the local dining scene.

Check out how it all came together.

The event's footprint grew from a 28,000-square-foot hotel ballroom in 2013 to the 43,000-square-foot space at the convention center.
The event's footprint grew from a 28,000-square-foot hotel ballroom in 2013 to the 43,000-square-foot space at the convention center.
Photo: Tony Brown/imijphoto.com for BizBash
Amaryllis used 20- by 12-foot pallet wood sections to create the center structures for the food pavilions. On the larger stations, chalkboards covered the wood with images affiliated with the station's sponsor.
Amaryllis used 20- by 12-foot pallet wood sections to create the center structures for the food pavilions. On the larger stations, chalkboards covered the wood with images affiliated with the station's sponsor.
Photo: Tony Brown/imijphoto.com for BizBash
The chalkboard drawings also included the menu of items served at each station.
The chalkboard drawings also included the menu of items served at each station.
Photo: Tony Brown/imijphoto.com for BizBash
Onomonomedia and Amaryllis worked together to create a photo opportunity outside the ballroom using a custom chalkboard drawings of Washington landmarks, echoing the decor used inside for the food pavilions.
Onomonomedia and Amaryllis worked together to create a photo opportunity outside the ballroom using a custom chalkboard drawings of Washington landmarks, echoing the decor used inside for the food pavilions.
Photo: Tony Brown/imijphoto.com for BizBash
A draft-only bar on the upper level of the ballroom overlooking the main event floor served Heineken and Newcastle beers.
A draft-only bar on the upper level of the ballroom overlooking the main event floor served Heineken and Newcastle beers.
Photo: Tony Brown/imijphoto.com for BizBash
A pavilion sponsored by the Citi Open tennis tournament focused on sports-event staples such as hot dogs, pretzel sticks with dipping sauces, and buffalo wings paired with Asian slaw, pasta salad, or potato salad.
A pavilion sponsored by the Citi Open tennis tournament focused on sports-event staples such as hot dogs, pretzel sticks with dipping sauces, and buffalo wings paired with Asian slaw, pasta salad, or potato salad.
Photo: Tony Brown/imijphoto.com for BizBash
Amaryllis also set up a lounge area for Citi Open and its guests with black leather chairs and a glass coffee table encasing tennis balls and paraphernalia.
Amaryllis also set up a lounge area for Citi Open and its guests with black leather chairs and a glass coffee table encasing tennis balls and paraphernalia.
Photo: Tony Brown/imijphoto.com for BizBash
Nearly 200 tables covered the floor around the food stations for event sponsors.
Nearly 200 tables covered the floor around the food stations for event sponsors.
Photo: Tony Brown/imijphoto.com for BizBash
At food stations sponsored by Chile, dishes included ceviche and marinated shrimp with avocado pebre. Coordinating with the food, the chalkboard centerpiece depicted scenes of the country's harbors and fishing boats.
At food stations sponsored by Chile, dishes included ceviche and marinated shrimp with avocado pebre. Coordinating with the food, the chalkboard centerpiece depicted scenes of the country's harbors and fishing boats.
Photo: Tony Brown/imijphoto.com for BizBash
One of the most popular dishes at the Chilean station: grilled salmon over a rustic quinoa salad.
One of the most popular dishes at the Chilean station: grilled salmon over a rustic quinoa salad.
Photo: Tony Brown/imijphoto.com for BizBash
Chile served a traditional dessert made with Chilean olive oil and yogurt mousse topped with a berry compote.
Chile served a traditional dessert made with Chilean olive oil and yogurt mousse topped with a berry compote.
Photo: Tony Brown/imijphoto.com for BizBash
Australia served Pavlovas—white meringue topped with berries—for dessert, a dish named for 1920s Russian ballet dancer Anna Pavlova after one of her ballet tours in the region.
Australia served Pavlovas—white meringue topped with berries—for dessert, a dish named for 1920s Russian ballet dancer Anna Pavlova after one of her ballet tours in the region.
Photo: Tony Brown/imijphoto.com for BizBash
Events DC sponsored a food pavilion and a champagne ice bar, while Amaryllis provided a lounge with circular white couches.
Events DC sponsored a food pavilion and a champagne ice bar, while Amaryllis provided a lounge with circular white couches.
Photo: Tony Brown/imijphoto.com for BizBash
Rather than serving wine, as many countries did, the Peru pavilion served a cocktail made with the Macchu Pisco spirit, passion fruit, Earl Grey tea, and apple bitters.
Rather than serving wine, as many countries did, the Peru pavilion served a cocktail made with the Macchu Pisco spirit, passion fruit, Earl Grey tea, and apple bitters.
Photo: Tony Brown/imijphoto.com for BizBash
Nearly 1,900 people attended the award show and dinner, after which they hit the dance floor to the sounds of the band Onyx and late-night DJ Neekola.
Nearly 1,900 people attended the award show and dinner, after which they hit the dance floor to the sounds of the band Onyx and late-night DJ Neekola.
Photo: Tony Brown/imijphoto.com for BizBash
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