Most event planners still use spreadsheets as their "guest management tool." But this old-fashioned way of doing things is painful and anything but “dynamic.” Enter Ribyt, a new dynamic guest management tool that can manage complex guest logistics in about half the time it takes using spreadsheets.
While event planners deal with venues, vendors, production, catering, contracts, logistics, decor, and a never-ending stream of changes, it's tough to focus on each individual guest experience. This is especially challenging for events that include different types or levels of guests and events that require travel management. Moreover, we live in a world where everything is on demand, customized, and personalized. People's expectations are higher than ever and getting a "V.I.P." experience is no longer the exception, it's the expectation.
Here are 12 ways a dynamic guest management tool like Ribyt can save a planner’s sanity while making every guest feel like a V.I.P.:
- Communicating with different guest types is a snap. Planners can customize and personalize invites, itineraries, and other correspondences.
- Managing multiple guest lists for multiple events and activities happening throughout the event isn’t a problem.
- Guests can RSVP quickly on a mobile device, allowing for quick responses and tracking in real time.
- Guests can fill out forms or sign waivers digitally during the RSVP process, which is a huge time saver.
- Personalize the guest experience using data collected.
- Multiple team members can manage different groups or guests while still maintaining complete oversight.
- Dynamically manage and track all guest travel, accommodations, ground transportation, and amenities.
- Each guest gets a personalized, digital itinerary that is instantly updated as changes happen.
- Send real-time text or email messages to all guests (or just certain groups) during the event.
- Create action-based messages that are sent to guests automatically—via text message or email—based on where they are or what they are doing.
- Generate accurate custom reports and analytics.
- Eliminate the pain of using spreadsheets to manage guest information.
Most event software focuses primarily on event logistics and is largely geared towards huge, impersonal conferences and trade shows, or it only handles basic guest lists and check in. Ribyt is solely focused on managing and enhancing the guest experience. Already, high-profile brands, including iHeartRadio, MTV, HGTV, Royal Caribbean, Nickelodeon, and AMC, are using Ribyt to handle important guests invited to their events. The software is now also available to other agencies such as DMCs, corporate event teams, incentive travel companies, and individual event professionals.
For more information or to setup a demo, visit Ribyt’s website: www.ribyt.com.
