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  1. Production & Strategy
  2. Experiential Marketing, Activations & Sponsorships

American Express Creates Interactive Experience at U.S. Open

Swing analyses, fitness assessments, and interactive timelines were highlights of the marketing activation.

Amy Carniol
June 18, 2013

For golf's U.S. Open Championship, which ended Sunday at Merion Golf Club in Ardmore, Pennsylvania, an activation from U.S.G.A. partner American Express included interactive activities that bridged the gap between playing and watching the game.

The “American Express Championship Experience” brought golf to life with personalized fitness assessments from Sean Cochran, trainer to athletes including tournament runner-up Phil Mickelson, as well as motion-sensor and video-capture swing analyses with P.G.A. pros. A tribute display to the “Men of Merion” chronicled the history of the U.S. Open Championship’s four prior appearances at the site, and an information desk provided materials that explained the golf handicap process. Guests could also snag complimentary CourseCast Radio earpieces, which were pre-tuned to the ESPN Radio broadcast of the championship. Platinum card members could purchase tickets to the exclusive American Express hospitality chalet, which included refreshments and sweeping views of four of the course’s holes.

“Our goal is to make an already-great experience like the U.S. Open just a little bit better,” said David Eisenberg, senior manager of sports and entertainment marketing at American Express.

For fans who didn’t score tickets to the tournament, American Express extended the golf excitement in two ways. First, an interactive display at Independence Mall in Center City, Philadelphia, let fans attempt to recreate five famous U.S. Open Championship at Merion moments from throughout history, including iconic shots from golf greats Lee Trevino and Ben Hogan. The company also sponsored the official live stream of the U.S. Open Championship on USOpen.com, which included commentary from experts. Fans could join the conversation by tweeting their own questions using the hashtag #AmexGolf.

American Express partnered with Momentum Worldwide to create the on-site activation experience. Other partners included Digitas, PMK BNC and Wasserman Media Group.

American Express offered one-on-one swing analysis and instruction from P.G.A. professionals. Using cameras and motion-sensor technology, the pros addressed where each participant could improve. As an added perk, card members received an additional 10-minute video analysis via email.
American Express offered one-on-one swing analysis and instruction from P.G.A. professionals. Using cameras and motion-sensor technology, the pros addressed where each participant could improve. As an added perk, card members received an additional 10-minute video analysis via email.
Photo: Courtesy of American Express
To make the sport less intimidating for beginner players, American Express provided detailed information about the handicap process. The setup included take-home brochures about how to calculate a handicap, as well as a list of celebrity handicaps. (Vice President Joe Biden has a handicap of 8.2, while Super Bowl M.V.P. Joe Flacco’s is 9.4.)
To make the sport less intimidating for beginner players, American Express provided detailed information about the handicap process. The setup included take-home brochures about how to calculate a handicap, as well as a list of celebrity handicaps. (Vice President Joe Biden has a handicap of 8.2, while Super Bowl M.V.P. Joe Flacco’s is 9.4.)
Photo: Courtesy of American Express
Memorabilia from the U.S.G.A. Museum was on display, highlighting the four previous U.S. Open Championships held at Merion (1934, 1950, 1971, and 1981). The exhibit featured photos, historical accounts, trophies, and other artifacts celebrating the history between the golf club and the association.
Memorabilia from the U.S.G.A. Museum was on display, highlighting the four previous U.S. Open Championships held at Merion (1934, 1950, 1971, and 1981). The exhibit featured photos, historical accounts, trophies, and other artifacts celebrating the history between the golf club and the association.
Photo: Courtesy of American Express
American Express provided complimentary CourseCast Radio earpieces to card members and fans on Friday, Saturday and Sunday. The devices were tuned to the ESPN Radio broadcast of the championship, making it easy for attendees to keep up on the action going on throughout the course.
American Express provided complimentary CourseCast Radio earpieces to card members and fans on Friday, Saturday and Sunday. The devices were tuned to the ESPN Radio broadcast of the championship, making it easy for attendees to keep up on the action going on throughout the course.
Photo: Courtesy of American Express
For the second year in a row, renowned golf trainer Sean Cochran (who counts Phil Mickelson among his clients) was on hand with a team of experts to promote overall physical fitness in the game of golf. Cochran stressed the importance of thinking of golf as a complete physical activity, not just the act of swinging a club.
For the second year in a row, renowned golf trainer Sean Cochran (who counts Phil Mickelson among his clients) was on hand with a team of experts to promote overall physical fitness in the game of golf. Cochran stressed the importance of thinking of golf as a complete physical activity, not just the act of swinging a club.
Photo: Courtesy of American Express
Located in Spectator Square, the American Express Championship Experience tent created a welcoming environment for fans and card members. Attendees could get a break from the heat or the torrential downpours in an air-conditioned tent complete with comfortable seating and a slew of interactive, golf-related activities.
Located in Spectator Square, the American Express Championship Experience tent created a welcoming environment for fans and card members. Attendees could get a break from the heat or the torrential downpours in an air-conditioned tent complete with comfortable seating and a slew of interactive, golf-related activities.
Photo: Courtesy of American Express
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