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  1. Production & Strategy
  2. Strategy

Social Media Event Strategies

April 24, 2015
At South by Southwest, speaker, author, and consultant Joel Comm hosted several broadcasts on Meerkat. A small profile photo of anyone watching the stream appears across the top of the screen and comments appear down the left-hand side.
At South by Southwest, speaker, author, and consultant Joel Comm hosted several broadcasts on Meerkat. A small profile photo of anyone watching the stream appears across the top of the screen and comments appear down the left-hand side.
Photo: Courtesy of Meerkat
Checklist Herobox05
Photo: Mitra Sorrells/BizBash
Get Guests Camera-Ready
Get Guests Camera-Ready

Guests will be more inclined to snap selfies if they feel they're looking their best—so events are coupling beauty treatments with other encouragement. At the Colgate Optic White beauty bar ahead of the Golden Globes in Los Angeles earlier this year, decals bearing the appropriate handles and hashtags decked mirrors near the beauty stations where guests were captive during hair and makeup services.

Photo: Alesandra Dubin/BizBash
Provide the Essential Tools
Provide the Essential Tools

At the BMF Music Lounge during Coachella, sponsor Tide gave guests all the elements needed to take a selfie and easily share it. In a poolside suite at Palm Springs's Ingleside Inn, the brand decked out a mirror with floral appliques as well as the appropriate hashtag #TidePlus.

Photo: Lisa Rose
Hire Dedicated Staffers to Assist
Hire Dedicated Staffers to Assist

Event Farm and HyperVocal hosted the "2.0: The New Media Party" at the Carnegie Library last weekend during the White House Correspondents' Association Dinner. At the event, the "Selfie Squad" sponsored by Microsoft facilitated quality selfies with guests, decor, the band, and other details of the party. The team then immediately posted the snaps to social sites using the hashtag #NewMediaParty.

Photo: Kristen Finn
Turn It Into a Competition
Turn It Into a Competition

During the holidays, fashion brand Ted Baker used the tradition of kissing under the mistletoe to encourage selfies that promoted the brand. At the Ted Baker Fifth Avenue store in New York, Kin Design created a 20- by 20-foot aluminum sculpture to serve as a modern twist on mistletoe, and guests shared kiss pics on Twitter and Instagram with the hashtag #KissTed. With the help of a specially designed app, photos then fed two 90-inch monitors inside the store’s front windows for passing shoppers to see. On Christmas Eve, the brand selected one participant to receive a free four-night stay for two at the St. Regis Hotel in Abu Dhabi.

Photos: Courtesy of Ted Baker
Use Them for Decor
Use Them for Decor

Online magazine xoJane hosted a party at South by Southwest in Austin, Texas, this year that rewarded guests with fame at the event for snapping selfies. In an upstairs portion of the party space, guests were encouraged to take selfies with mirrors. The shots were then printed to add onto the "Shameless Selfie" wall and were projected in the event's main space, where MKG used neon masking tape and ultraviolet lighting for pops of bright color. The event promoted the pub's "Shameless Celebrity" list.

Photo: Nadia Chaudhury/BizBash
Tie Sharing to Swag
Tie Sharing to Swag

OtterBox gave out its new Symmetry Series phone case to guests at the Kari Feinstein Style Lounge at Coachella. But the free stuff came with a not-so-gentle reminder to help proliferate the brand’s message on social media: A dedicated mirrored “selfie station" allowed guests to share their snaps (with their phones clearly pictured, of course) using the appropriate hashtags.

Photo: Alison Buck/Getty Images for Kari Feinstein
Provide Visual Aids
Provide Visual Aids

Offering guests extra props or backdrops to inspire selfies can sometimes seal the deal. During a holiday event, the W Fort Lauderdale placed mirrors in nine spots throughout the property, each embedded in elf-theme vignettes. After snapping their festive shots, guests could then upload the images to Instagram, Facebook, or Twitter using the hashtags #WFortLauderdale and #BringtheBright.

Photo: Courtesy of W Fort Lauderdale
Offer Prizes
Offer Prizes

Not all selfies are spontaneous; offering a reward can incentivize guests to take and post them. The New York International Auto Show gave out free tickets to opening night to the first 100 people who posted a selfie with a show poster, found in New York's Jacob K. Javits Convention Center.

Photo: Courtesy of the New York International Auto Show
Many large music festivals, such as Tomorrowland in Belgium, use R.F.I.D. wristbands in place of admission tickets. Not only do the bands speed up entrance lines, but they can also be used for cashless payment and to facilitate posting on social media.
Many large music festivals, such as Tomorrowland in Belgium, use R.F.I.D. wristbands in place of admission tickets. Not only do the bands speed up entrance lines, but they can also be used for cashless payment and to facilitate posting on social media.
Photo: Stijn De Grauwe
7. Place It at Entry Points
7. Place It at Entry Points
Just as common as a red carpet are the rope-and-stanchion barricades that denote an entrance or V.I.P. area. Among the ways the Art Gallery of Ontario displayed the hashtag for its annual Massive Party fund-raiser on April 19, was the use of small signs placed atop stanchions.
Photo: Emma McIntyre for BizBash
9. Include It in Printed Materials
9. Include It in Printed Materials
Invitations and programs serve as physical reminders of an event's basic info—the date, time, location, and even dress code. An additional step would be to add the hashtag to such materials, which is what the Shorty Awards did in New York on March 26.
Photo: Rose Chevalier/BizBash
12. Print It on Functional Items
12. Print It on Functional Items
A more subtle approach is to use the hashtag on the cocktail napkins. The organizers of Travel & Leisure's first Social Media in Travel & Tourism Awards (the Smittys) in New York on June 7 made sure attendees saw the hashtag when grabbing a bite from a passing waiter or when taking a cocktail from the bar.
Photo: Anna Sekula/BizBash
13. Use It as Decor
13. Use It as Decor
Similarly simple was the approach taken for the August 2011 press preview of Betsey Johnson's fragrance Too Too. The planners incorporated the event hashtag and the designer's official Twitter handle into the overall event design by placing the call to action in frames.
Photo: Anna Sekula/BizBash
15. Put It Where Guests Gather
15. Put It Where Guests Gather
Bars are almost always the most crowded areas of an event, and in addition to displaying the affair's signature cocktails, drink menus can be marked with a hashtag.
Photo: Anna Sekula/BizBash
In addition to an internal chat network and push notifications, the app included a “pinch and zoom” dynamic exhibit floor map. McDonald’s required all exhibitors to provide their content in electronic form so users could download the materials through the app.
In addition to an internal chat network and push notifications, the app included a “pinch and zoom” dynamic exhibit floor map. McDonald’s required all exhibitors to provide their content in electronic form so users could download the materials through the app.
Photo: Courtesy of McDonald's
Technical support staff were available in the Engagement Center to assist attendees with the mobile app and website.
Technical support staff were available in the Engagement Center to assist attendees with the mobile app and website.
Photo: Courtesy of McDonald's
A large 3-D representation of the convention’s “As One” logo served as a backdrop for photos in the Engagement Center.
A large 3-D representation of the convention’s “As One” logo served as a backdrop for photos in the Engagement Center.
Photo: Courtesy of McDonald's
Organizers created a large theater inside one hall of the Orange County Convention Center to host the event's four global sessions.
Organizers created a large theater inside one hall of the Orange County Convention Center to host the event's four global sessions.
Photo: Courtesy of McDonald's
Prior to each of the four global sessions, screens in the front of the room displayed feeds from external social networks such as Twitter and Facebook.
Prior to each of the four global sessions, screens in the front of the room displayed feeds from external social networks such as Twitter and Facebook.
Photo: Courtesy of McDonald's
Chicago-based TV personality Brittney Payton served as the convention's host. Each morning she presented a live show from a studio inside the event’s Engagement Center, previewing the day’s events and sharing the topics that were hot on social media. The feed aired on the screens in the main theater.
Chicago-based TV personality Brittney Payton served as the convention's host. Each morning she presented a live show from a studio inside the event’s Engagement Center, previewing the day’s events and sharing the topics that were hot on social media. The feed aired on the screens in the main theater.
Photo: Courtesy of McDonald's
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Tint social marketing platform
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