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What to Expect After Purchase: Your MAX Mobile LED Trailer Journey With Insane Impact

Service commitment you won’t find anywhere else.

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Photo: Courtesy of Insane Impact

At Insane Impact, we make it our priority that your purchasing experience is as seamless as possible and your events go off without a hitch. From start to finish (and even after that), our commitment to customer and technical service is unmatched in the industry.

Here’s what you can expect after purchasing your MAX Mobile LED trailer.

1. Initial Consultation
Even before the purchase happens, we want to make sure we get to know you and you get to know our team. From discussing your goals, budget, and timeline, to understanding how we can serve you best, the initial consultation phase kicks off the process of providing the best support we can.

2. Proposal Presentation
Once we know exactly what you’re looking for, we’ll provide a detailed proposal of how we can build and deliver the best possible LED trailer for your event. There’s no fluff and we provide everything up front so you know what to expect every step of the way.

3. Assembly and Construction
When you feel like we’ve knocked every detail out of the park for you and the proposal is approved, our skilled technicians will get to work on your trailer. We take pride in our quality craftsmanship and attention to detail and ensure your screen meets every benchmark you’re expecting.

4. Delivery and Training
After completing the assembly process right here in the Heartland and the trailer meets our strict requirements for quality and performance, we’ll bring it directly to you. Once delivered, our team will provide hands-on training to ensure your team feels confident operating your new equipment. From setup to troubleshooting, we’ll make sure you’re fully prepared to get the most out of your investment.

5. Ongoing Support
Just because we’ve delivered the final product doesn’t mean our commitment to you stops there. We’re in it for the long haul, offering ongoing support to ensure your continued success even after your first event. With an exclusive Owner’s Portal with detailed resources and troubleshooting guides, a cross-rental program to maximize the utility and profitability of your trailer, and 24/7 phone support, we’re always ready to address your questions and concerns.

At Insane Impact, we’re not just about selling products; we’re building lasting relationships and focused on your success as a team. From pre-purchase planning to post-event support, you won’t find a partner like Insane Impact anywhere else. Ready to learn more? Visit insaneimpact.com to discover the best choice for your organization.