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  1. Production & Strategy
  2. Programming & Entertainment

Why—and How—Salesforce Chose an Industry Conference for a Splashy Product Debut

The cloud-computing company combined a trade show booth, executive dinners, extensive signage, and an invitation-only party to break into the new market of healthcare.

Mitra Sorrells
March 8, 2016

The Healthcare Information and Management Systems Society annual conference and exhibition is one of the largest events for health technology professionals, clinicians, and vendors from around the world. This year more than 40,000 people from that industry filled the Sands Expo Center February 29 to March 4 for educational sessions, product demonstrations, and networking. One of the companies on the expo floor for the first time was Salesforce. The world’s largest cloud-computing company chose H.I.M.S.S. for the final—and splashiest—piece of a three-part launch strategy for its newest product, Health Cloud.

“Third-party events aren’t part of our core strategy. We only do select ones throughout the year. But H.I.M.S.S. with 40,000 individuals in the healthcare space coincided really nicely with the Health Cloud launch,” says Colin Fleming, vice president and head of industry marketing for Salesforce.

Fleming says their activation was a mix of education, networking, and entertainment, designed to “bring a bit of the Dreamforce energy into H.I.M.S.S.,” referring to the company's largest event. In a 20- by 30-foot booth on the expo floor, Salesforce staff demonstrated the Health Cloud product on two six-foot-tall devices, one made to look like an iPhone and the other like a desktop computer, to draw attendees’ attention as they passed by. The booth also included a variety of customer success stories on banners and digital displays. The company also led conference sessions, hosted executive dinners, and used promotional signage on buses and throughout the convention center.

“We looked at the walking path of everyone walking into and out of the conference and tried to use our strategic branding opportunities to really capture the eyes and the hearts and the minds of attendees,” Fleming says.

The final night of the conference, Salesforce hosted an invitation-only party at Surrender nightclub in Wynn Las Vegas. About 1,000 customers, prospects, and partners experienced Health Cloud demonstrations and sipped custom cocktails while listening to entertainment from singer Elle King.

“We look at this very much as an introduction as to who Salesforce is to this group. There’s no better way when you are introducing yourself into a very long-standing industry like healthcare than building that face-to-face relationship with industry leaders at a very influential conference,” Fleming says.

The Salesforce mascot, SaaSy, greeted guests at Surrender nightclub for the closing party.
The Salesforce mascot, SaaSy, greeted guests at Surrender nightclub for the closing party.
Photo: Courtesy of Salesforce
Salesforce staff demonstrated the new Health Cloud product on two larger-than-life displays made to look like an iPhone and a desktop computer.
Salesforce staff demonstrated the new Health Cloud product on two larger-than-life displays made to look like an iPhone and a desktop computer.
Photo: Courtesy of Salesforce
Salesforce strategically placed signs around the Sands Expo Center to catch the attention of conference attendees.
Salesforce strategically placed signs around the Sands Expo Center to catch the attention of conference attendees.
Photo: Courtesy of Salesforce
About 1,000 customers, prospects, and partners attended the invitation-only party at Surrender nightclub on the final night of the conference.
About 1,000 customers, prospects, and partners attended the invitation-only party at Surrender nightclub on the final night of the conference.
Photo: Courtesy of Salesforce
Partygoers could chose from a variety of cocktails, each given names that played on common medical and Salesforce concepts.
Partygoers could chose from a variety of cocktails, each given names that played on common medical and Salesforce concepts.
Photo: Joe Durkin
Organizers used Salesforce pillows, napkins, and a beverage menu to customize Surrender nightclub for the party.
Organizers used Salesforce pillows, napkins, and a beverage menu to customize Surrender nightclub for the party.
Photo: Courtesy of Salesforce
Grammy-nominated singer Elle King performed at the party.
Grammy-nominated singer Elle King performed at the party.
Photo: Courtesy of Salesforce
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