Production & StrategyStrategySocial MediaMay 17, 2013Esteban Contreras is director of strategy for Sprinklr. He is also the author of the book Social State: Thoughts, Stats and Stories about the State of Social Media in 2013, and a former social media manager for Samsung.Photo: Courtesy of SprinklrLatest in StrategyOpinion & ExpertsThe Case for Hosting Events in Los Angeles Right NowStrategy20 Toasty Tips for Keeping Guests Warm at Winter EventsStrategyHow REI (Literally) Takes Out the Trash at Events—and What Event Profs Can Learn From ItStrategyDoes Your Event Need a Custom Scent?Related StoriesStrategySee Real-Life Pinterest Boards at This Bridal EventStrategyBizBash IdeaFest Los Angeles to Offer Hands-On WorkshopsStrategy3-D Glacier Melts Over Dance FloorStrategySocial Media