NEW YORK—From Oct. 25-27, Thrillist and Cheetos joined forces to create an unforgettable, custom-built escape room as part of the snack brand’s “The Other Hand” campaign—a humorous nod to the challenge of living life with one hand out of commission, covered in Cheetos dust from your favorite snack.
This immersive experience targeted Thrillist’s audience of adventure-seeking travel and culture enthusiasts, with Vox Media’s experiential team collaborating with The Escape Game in Brooklyn to craft an escape room where guests could only use their nondominant hand. The other hand? Tucked into a custom Chester paw-inspired glove, of course.
“Cheetos approached us this summer with the goal of bringing ‘The Other Hand’ campaign to life,” explained Colbern Uhl, Vox Media’s senior director of experiential strategy. “Our objectives were clear: to amplify brand love by celebrating Cheetos’ fun, adventurous personality and to foster engagement through relatable, humorous scenarios.”
The escape room boasted more than 50 custom props and game elements, each crafted to immerse players in Cheetos’ playful world. “Our creative teams collaborated closely with [The Escape Game's] game designers to craft a custom narrative, along with bespoke props and game elements that made the room uniquely memorable and fully immersive,” said Uhl. The key, she added, was a “careful balance of creativity, brand alignment, and practical gameplay.”
The fun started with playful, brand-inspired props and Easter eggs like Chester portraits, a Cheetos letterman jacket, and even a vintage Cheetos portrait—small, clever touches that enriched the room’s vibe without overdoing the branding, Uhl noted.
In the 30-minute experience, participants tackled Gen Z-inspired puzzles tapping into familiar (and often hilarious) anxieties, from “calling your wireless provider with internet issues” to learning and performing a TikTok dance to reveal a hidden key. “It was important to our team and Cheetos that this escape room felt grounded in real-life scenarios, while still keeping things fun and lighthearted,” she added.
The Thrillist team’s overarching goal was to keep the puzzles engaging while sticking to the campaign’s core theme. “We aimed to balance humor with authenticity,” Uhl said, adding that all the concepts needed to work within the physical restraints of an escape room—which sometimes meant “several rounds of prototyping and testing to ensure that props like the custom Chester paw gloves were functional yet restrictive enough to reinforce the campaign theme effectively.”
Beyond the IRL event, Vox Media and Thrillist extended the experience with influencer-driven content, a sweepstakes, and a digital escape room (which is still live for fans to play at home). “With the in-person escape room only open for three days in Brooklyn, we wanted to bring this unique experience to fans nationwide,” said Uhl. The digital experience, developed with SmartMedia Technologies, mirrors the in-person event, letting fans solve puzzles and experience the fun virtually.
For Uhl, the activation—which saw reservations sell out in less than 39 minutes—showcased exactly what’s possible when you build connections between a brand and its fans. “By incorporating relatable themes, humor, and interactive elements, we were able to create an environment that was not only memorable but also deepened brand connection in a way that felt authentic and impactful," she said.